Returns & Exchanges
At TRIP Drinks, we want you to be completely satisfied with your purchase. If your order arrives damaged or isn't quite right, you can return your items within 30 days of delivery for a full refund or exchange.
Contact Support
Email our customer care team with your order number and the reason for your return to initiate the process.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely box them to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing