Frequently Asked Questions
Everything you need to know about your TRIP experience
Where do you ship your drinks?
We currently offer nationwide shipping across the United Kingdom and selected European countries. All orders are processed within 24-48 hours.
What is your return policy?
We offer a 14-day return window for unopened and undamaged products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
Are your drinks vegan and gluten-free?
Yes, all TRIP beverages are crafted with plant-based ingredients and are 100% vegan and gluten-free, with no added sugar.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I store my TRIP drinks?
While our drinks are shelf-stable, we recommend storing them in a cool, dry place and serving them chilled for the best flavor experience.